Thanks for making an already difficult holiday season, even better. I will gladly pay double if I need to, to avoid using this company again. They will be getting a piece of my mind Monday. We will be spending Christmas with family tomorrow,ans returning the car Monday morning and hoping for the best. They showed no compassion for my loss, or for our trouble. Keep the car until Monday (office is closed Sunday for Christmas), so they would charge us for 2 more days -$300 and then management can call us back next week, but there is no guarantee they will reimburse us for the extra time that we kept the car to return and did not use anymore. Drive over 2 hours round trip to airport to avoid fee.however, at this point we had 45 min to make it there by 4:15 (our scheduled drop off time), and miss dinner with our family that came to meet us, or 3. So we asked for a manager, and they told us our options: 1, pay $50 fee to return car, as drive over 1 hour round trip (even though they told us we could drop it after hours at our destibation), 2. I already had less time with family because of the funeral, which is why I rented the car to get up to Michigan.so I made plans accordingly to return it at the location near my destination. We called customers service and they advised us that we could take the car to a different location and drop off after hours for a $50 fee.or we could drive an hour out of our Way to drop it off at the airport (so 2 hours round trip, plus wait time to return it). They told us that the drop off location would be closing as 12:00, however, this location states there are no after hours drop off. Browse our truck rental locations in KY, with free unlimited miles on one-way rentals and savings on moving. The next day is today- it is Christmas Eve, also a Saturday. Find Penske Truck Rental locations in Kentucky. They advised my husband on the phone, and myself at the office, that we could drop off the rental after hours (they close on Saturday at 12:00 noon) at the location we had chosen in Michigan no problem - they told us both that we had 24 hours from our pick up to drop it off the next day (which was 4:00 pm). I had to change plans last minute for a funeral of a close family friend.so I was about to change my flight to Louisville, and I rented a car to drive to Michigan after the funeral to meet my husband for Christmas. I recently moved from Kentucky to California, and we had plans to fly to meet my husband's family for Christmas. What days are Budget Truck Rental open Budget Truck Rental is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Pros: I don't usually write these reviews, but my experience was unbelievably terrible with Budget. How is Budget Truck Rental rated Budget Truck Rental has 1 stars.
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